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We are ceasing the sale of copper services at 48 specified cabinets across 30 locations.

In line with our copper withdrawal trial, we are no longer accepting orders for copper in cabinets where we are issuing withdrawal notices.

We are continuing with our copper withdrawal trial and are intending to withdraw copper from a further 48 cabinets listed below. Accordingly, from 4 August 2021, we will no longer accept requests for any new Copper connections on these cabinets.*

Fibre is already available at all addresses that are supplied by these cabinets, and we highly recommend presenting this as a great option for any new customers.


If you place orders for connection at these cabinets, you will receive a response in Wireline stating that ‘Copper Withdrawal is Underway for this address”.  It may be prudent to consider changes to your order journey for these locations.

 

Location of cabinet

Cabinet ID

Birkenhead

BD/AT/CJ/G

Browns Bay

BSY/Z

Devonport

DA/B/U

Gisborne

GS/Y

Howick

HCK/F/S

Henderson

HSN/AU/CN/EL

Invercargill

IN/Y

Invercargill East

INE/G

Johnsonville

JV/AP/C

Kelvin Grove

KGR/R

Lower Hutt

LHT/K

Mt Albert

MAB/G/K

Miramar

MIR/AD/AE/R

Manukau City

MKY/AT/BA

Manurewa

MNR/C

Mt Eden

MOD/BN

Otahuhu

OH/AU

Papakura

PAK/CZ

Pakuranga

PGA/BH

Palmerston North

PM/BA/BB/EN

Papatoetoe

POP/BA/J

Ponsonby

POY/R

Porirua

PRO/K

Pukekohe

PUK/BJ

Queenstown

QST/GX

St Heliers Bay

SHB/CU

Tamaki

TMK/AK

Takapuna

TNA/AR/AS/AV/BA

Upper Hutt

UP/P/T

Wakatipu

WPU/AK

 

*Note that we may make exceptions (e.g. temporary service or health and safety concerns) – these should be raised with our operational teams and will be considered on a case-by-case basis.

 

Contact 

Please contact us if you would like to discuss a specific order.

For a full list of cabinets where copper with being withdrawn, view the latest list on our copper withdrawal landing page