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News & updates

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Update
BBIP Availability footprint changes
11 Apr 2018
557
What’s changing We are pleased to announce that we have completed our rollout of the Baseband IP…
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News
Our migration programmes
9 Apr 2018
The first Lower Hutt 'fibre ready' addresses have been released and Thames volumes continue to grow…
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Update
We’re increasing the reach of our one-day installation process
28 Mar 2018
556
From 1 May we will be increasing the reach of our one-day installation process through our Managed…
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Update
UFB price changes on 1 July 2018
27 Mar 2018
555
On 1 July 2018 we’ll be changing some prices for our fibre services.  Pricing for a number of…
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Update
Install Support to close 30th April 2018
26 Mar 2018
554
After 375,000 communications with customers, numerous learnings and continual insights to inform a…
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Update
Rolling forecasts required for colocation services
21 Mar 2018
554
The infrastructure at some of our popular exchange colocation sites is nearing capacity. To ensure…
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Update
We’re increasing portal security
19 Mar 2018
555
As part of our ongoing efforts to ensure our Chorus Portal remains secure we will be deploying…
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Update
Reminder: Retiring port refresh function for BUBA on ASAM equipment
7 Mar 2018
553
In October last year we issued an Update about the changes we were making to our Copper…
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Update
Our new 1G education plan is here
7 Mar 2018
552
In late December we announced that we would soon be launching a new 1G education plan to all RSPs…
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Update
Wireless Colocation consult now closes for feedback on 16th March
7 Mar 2018
551
Our last Wireless Colocation Update in January asked for feedback on our draft Operations Manual,…
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Update
Change to dispatch pre-calls
26 Feb 2018
550
What’s changing Currently, residential NGA customers only receive a dispatch pre-call the day…
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Update
Updates to the Market Development Fund
26 Feb 2018
549
What’s happening? The first funding round of the Market Development Fund has now closed. Thanks to…
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