Escalations processes

Please find the escalation process for faults below. You'll also find other fault processes which may be useful.

Escalation app

There's also a mobile app available with all escalation contacts at your fingertips. Search for 'Chorus Escalate' on either Google Play or the Apple App store. Please note: you may notice two apps with the Chorus logo. Download 'Chorus Escalate' rather than 'Chorus App' (internal app).

Related documents & resources