From 2022, our ongoing investment in fibre services will be governed by new regulatory arrangements. These require us to submit a business plan for those services to the Commerce Commission later this year. We are seeking your input to help ensure our plans deliver the best network for New Zealand.

What are the details

During March and April, we ran a first round of engagement focused on our investment plans and the choices we can make about our level of investment.  You can find information from the first round under the ‘support’ tab above:

  • Consultation paper
  • Online forum slides and notes
  • Frequently asked questions
  • Submissions.

We appreciate the engagement we had during the first round, especially given the challenges we all faced adapting to escalating COVID-19 alert levels at the time.  Your feedback is helping us as we move through the next stage of finalising and documenting our proposal for the three years from 1 January 2022 (known as “regulatory period one” or RP1).    

We are now preparing a second round of engagement, which we are scheduling for July and August.  Our focus will shift to how we best ensure high-quality ongoing engagement, and will include thinking on:

  • input and lessons from the first round
  • processes we could use to inform our RP2 proposal
  • forums or methods of engagement
  • information and analysis
  • engagement topics or focus areas.

We are particularly keen to ensure we design processes that engage stakeholders across our customers and the community, large and small, rural and urban, policy and practice. 

We will update this page and communicate further when we launch our next round.  In the meantime, if you have any further questions or feedback, please email, refer to the people below, or contact your Account Manager.

Who to contact

Our key subject matter experts on this topic are:

Nick Jensen

Nick Jensen

Product Development Owner – Consumer

Nick runs our consumer product development team at Chorus and has been playing a lead role in co-ordinating our customer-facing teams through our RP1 consultation. Nick is the sole occupant of our “Rotorua office” – which consists of his home office near Lake Rotoiti. Drop him a line if you want to go out for a fish!


Jeremy Cain

Jeremy Cain

Head of RESET

Jeremy leads the RESET team, which is responsible for implementing the new building blocks regulatory model (BBM) into Chorus’ business. Jeremy is based in our Wellington office – drop him a line if you’d like to talk home brewing, or what we’re doing to implement the BBM. 

Ross Parry

Ross Parry

RESET Consultant

Ross is working with Chorus as we prepare to implement our new regulatory arrangements.  He brings practical experience from his time leading Transpower’s most recent (RCP3) regulatory proposal and is learning about the wonders of fibre!  Ross is one of three directors at Concept Consulting.

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