External links to all our customer tools.
Ordering
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Coverage MapsDetailed information on the availability of our access services and location of network elements.
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Online Ordering & TrackingPlace and manage orders for Chorus products and services.
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Chorus PortalPlace and manage orders for NGA products.
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Self Service PortalOrder regulated and non regulated layer 1 fibre access products via our Self Service Portal.
Performance
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Online Fault ManagementUse for our Online Fault Management tool to manage your problem reports.
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Service Performance ManagementGain access to a powerful range of diagnostic and troubleshooting capabilities.
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Check MateDiagnose your customers' fibre and ONT status remotely with this app.
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Check MateA diagnostic test tool that will deliver layer 1 fibre testing capability via the Chorus Portal.
Billing
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Billing DisputesUse our Billing Disputes tool to raise and track disputes and queries at any time.
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Secure Internet File TransferReceive billing information and download other secure files using our Secure Internet File Transfer tool.
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eBillYour invoice data accessible through our Secure Internet File Transfer (SIFT) tool.