External links to all our customer tools.
Ordering
-
Coverage MapsDetailed information on the availability of our access services and location of network elements.
-
Online Ordering & TrackingPlace and manage orders for Chorus products and services.
-
Chorus PortalPlace and manage orders for NGA and Layer 1 Fibre Access products.
-
Self Service PortalOrder regulated and non regulated layer 1 fibre access products via our Self Service Portal.
Performance
-
Service Performance ManagementGain access to a powerful range of diagnostic and troubleshooting capabilities.
-
Check MateDiagnose your customers' fibre and ONT status remotely with this app.
-
Check MateA diagnostic test tool that will deliver layer 1 fibre testing capability via the Chorus Portal.
-
Network PerformanceThe Network Performance Portal allows you to view the status and key KPIs relating to your Chorus Regional Transport (CRT) services.
-
Network EventsThe Network Performance Portal allows you to view the status and key KPIs relating to your Chorus Regional Transport (CRT) services.
-
Online Fault ManagementUse for our Online Fault Management tool to manage your problem reports.
Billing
-
eBillYour invoice data accessible through our Secure Internet File Transfer (SIFT) tool.
-
Billing DisputesUse our Billing Disputes tool to raise and track disputes and queries at any time.
-
Secure Internet File TransferReceive billing information and download other secure files using our Secure Internet File Transfer tool.