Investment Planning Consultation


From 2022, our ongoing investment in fibre services will be governed by new regulatory arrangements. These require us to submit a business plan for those services to the Commerce Commission. We are seeking your input to help ensure our plans deliver the best network for New Zealand.

What are the details

On Wednesday 16 December 2020 we submitted our first Price – Quality proposal for Regulatory Period 1 to the Commerce Commission.

This proposal sets out our proposed plans for the three years from 1 January 2022, known as Regulatory Period 1 (RP1). Our proposal relates to fibre fixed line access services regulated by the Commerce Commission. It reflects feedback from our consultation earlier this year as well as feedback gathered through product and other customer engagement. You can explore our RP1 proposal here.

Read the the headlines of our proposal in our release to the NZX. In summary, we plan continued investment to:

  • complete UFB build and connect consumers to fibre
  • meet the evolving needs of consumers and retailers, including maintaining quality of service while meeting strong demand for higher speed services and growth in data use
  • evolve our business as we shift from UFB build to optimising our fibre network and services.

In RP1 average annual expenditure declines by approximately 29% across the period. This is mainly driven by completion of the UFB network build and slowing connection growth. Cost per connection declines for capital and operating expenditure by 9% and 8% respectively, reflecting higher connection volumes and improved efficiency.

Our proposal was published by the Commission on Friday, 12 February 2021. The Commission intends to consult during 2021 as part of its evaluation of our proposal and reach a final decision late in 2021. The Commission has started this consultation by publishing our proposal and releasing a consultation paper. You can find out more on the Commission website here. We will provide further updates throughout 2021 and look forward to further engaging with you.

We are particularly keen to ensure we design processes that engage stakeholders across our customers and the community, large and small, rural and urban, policy and practice.

We will update this page and communicate further as we progress. In the meantime, if you have any further questions or feedback, please email, refer to the people below, or contact your Account Manager.

Previous Engagement

During March and April, we ran a first round of engagement focused on our investment plans and the choices we can make about our level of investment. You can find information from the first round under ’resources’ below:

  • Consultation paper
  • Online forum slides and notes
  • Frequently asked questions
  • Submissions

Who to contact

Nick Jensen

Product Development Owner

Jeremy Cain

Head of RESET

Susannah Sharpe

Regulatory Expenditure Proposal Manager

Frequently asked questions

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