Access site via https://sp.chorus.co.nz - you should be able to see the landing page:

 

 

Access the hamburger menu in the right top corner:

 

 

Select Escalations in the Processes area:

 

 

After getting to the Escalations overview page find 2 entry points for the App - RHS block and the banner at the bottom of the page.

Proceed to the App using any of those :

 

 

The App is available only for Registered logged-in users.

Please enter your login details (your email and the password) if the access denied:

 

 

Once redirected to the Escalation landing page select + icon in the Address bar of your browser to install the app:

 

 

As a result, SP Escalations should appear to be saved on the laptop or desktop computer as an application:

 

 

Explore the Escalations app by clicking on the icon and opening the App.

 

How to uninstall the Escalations app:

Open the app and select the three dots on the top right corner.

Proceed with Uninstall SP Escalations option:

 

 

 

Select  Remove to delete the Escalations app. Tick the box if you wish to remove the data about the app in your browser: