In a nutshell, we supply you with access to dark fibre that connects your customer to your equipment in the exchange (central office). All so you can create customised networks and give your customers access to world-class fibre infrastructure. At one end, the single fibre terminates on a connector beyond the external termination point (ETP) at your customer’s premises. At the other end, the fibre terminates on a main optical fibre distribution frame (MOFDF) in your footprint at the exchange.

Direct Fibre has full restoration support when a fault is reported, but doesn’t include fault monitoring capability. It’s designed as a basic, entry-level service and has no equipment to limit data transfer speeds across the fibre. If you don’t have equipment in the nearest exchange, you can order our Intra Candidate Area Backhaul Service (ICABS) and  jumper service to connect to your equipment in another exchange.