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Service performance

We work to ensure that the copper network performs at optimum levels. Our team of about 2,000 highly skilled technicians work nationwide to build, maintain and repair our network.

Our sub-loop UCLL services are defined within the Sub-loop UCLL Standard Terms Determination (June 2009). The performance of the network is also defined in the Determination.

MPF tests are conducted in isolation from your Sub-loop UCLL equipment as well as your customer’s premises wiring and equipment.

Sub-loop UCLL supports any voice, data or internet application within the physical characteristics of the copper pair and restrictions of the Interference Management Plan. The service performance will also depend on the configuration of your equipment, network and backhaul arrangements.