Agreements with Government & Industry

Telecommunications Service Obligation and Levies 

The TSO is the regulatory mechanism by which universal service obligations for residential, local access and calling services are imposed and administered. Chorus is required to maintain lines and coverage obligations, and provide a voice input service. On 9 July 2013, the Government issued a discussion document on the TSO, as part of a scheduled review, proposing a number of potential future options for the TSO, and inviting views on any further options. Chorus is making submissions through the review process. The Government is required to complete the review by the end of 2013. There is no guarantee or certainty of the outcome of the TSO review.

The Telecommunications Development Levy (TDL) is an industry levy of $50 million per year between FY10 and FY16 and $10 million each year thereafter. On 27 June 2013, the Commission determined that Chorus was liable for $6.4 million of the TDL for FY12.


Chorus Open Access Deeds of Undertaking 

Chorus is bound by three open access deeds of undertaking (Deeds). The Copper, Fibre and Rural Broadband Initiative undertakings represent a series of legally binding obligations focused around the provision of services on a non-discriminatory or equivalent basis.

Chorus submitted a transition plan to the Minister in late 2012 relating to the actions required to move to ending the sharing arrangements between Telecom and Chorus, as required by the Deeds.

Sharing Arrangements Transition Plan


Chorus' code of conduct 

Chorus is committed to being a compliant open access wholesaler. Our commitment is reflected in the Chorus Open Access Deeds of Undertaking – which are about creating a level playing field on which all of our RSP customers can compete.

On 1 December 2011, Chorus became a publicly listed company – with a focus on doing the very best for our RSP customers and delivering on our vision for a fibre future.

This code of conduct provides important guidance on what we all need to do to meet the commitments we’ve made, including when we are developing and delivering services, talking to RSP customers and managing information.