Service Providers website migration

On 1 October 2025, we’ll launch the new Service Providers website. All users will be required to log in with a Chorus managed account, and old URLs will automatically redirect to the new site. Learn more.

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Address Requirements Matrix

We have received feedback that validating an address for a customer can be  a point of frustration as it seems like we have different requirements for ‘similar’ address types. To help provide more clarity for your teams, we have created a matrix outlining the requirements for each property type (residential/business).  

This can be found within the resources tab for Address Migrations and Address Validations.

We also have Address Migration training available to your teams to showcase examples and answer questions you and your team might have regarding address requirements.  

 

Contact

If you are interested in signing up to this training for your team, please reach out to your Customer Engagement team to arrange a suitable time.