As indicated on 6 November 2024, we intend to increase prices on some non-regulated copper services. We also advised that we will be consulting on a change to the Baseband IP Extended charge that is in line with the other non-regulated price increases.

In proposing these changes, we have considered the reduction in the number of connections, rising maintenance costs, challenges to retain specialist workforce, and ensuring continuity of service until these products are retired.  

We are proposing an increase of 20%, in line with other non-regulated price increases, on the current $5.50 Baseband IP Extended Service charge (item 4.3 in Appendix 1 to the Baseband (non-FTTH) Service Price List). This is the charge that applies in addition to the Baseband Service Monthly charge for instances of Baseband IP Extended. A 20% increase to this charge would mean an adjustment of $1.10 taking the charge to $6.60 per connection.

Consultation closes on 20 February 2025, please provide feedback using this feedback form and we will advise outcomes of this consultation towards the end of February with any change to be applied in May 2025. Please note, the duration of this consultation (3 months), is longer than other consultations.

Contact

If you have any questions or need further assistance, please contact your Customer Engagement team.