When we launched Hyperfibre, the Assure Portal did not give visibility of traffic on the ONTs 10G port. This affected Hyperfibre and HPA services. As of 1 November 2024, changes have been made to the Assurance API (v2) and Assurance Portal to show 10Gbps port status and traffic for XGS-PON services. These changes will make troubleshooting Hyperfibre and HPA easier to perform. Example of images of this change in the Assurance Portal are shown below.

Before

After

Contact

If you have any questions around this change, please reach out to your Chorus Customer Engagement team.