We’ve Boosted! What this means for you

From 16 June 2025, we’ve upgraded our Home Fibre plans. These changes are now live, but while some documents on this site may still reference the old plan names, rest assured, the new speeds apply. Find out more.

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Updated intacts support on Chorus website

We send an SMS to your customers with remote intact fibre activations, which directs them to intacts setup information on our Chorus public website.  

We have changed the structure of this information based on user-testing results so that it is:

  • Easier to discover via search or on our site
  • Easier to navigate within the content
  • Printable – so people can have it in front of them while doing setup offline
  • Easier to understand the instructions

 

Current

Current intacts support

 

New

New intacts support

 

This new version will go live on 6 March 2024.

 

Contact

If you have any questions or require additional information, please contact your account team.