We’ve Boosted! What this means for you

From 16 June 2025, we’ve upgraded our Home Fibre plans. These changes are now live, but while some documents on this site may still reference the old plan names, rest assured, the new speeds apply. Find out more.

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Stop sell of UCLL and SLU

UCLL and SLU are legacy copper services that no longer meets the needs of customers and are in material decline.

 

What’s happening

From 1 February 2021 we will no longer accept requests for new UCLL and sub-loop connections, including where the end user wishes to move premises. There is no change to existing connections.

Next steps

With UCLL and Sub-Loop no longer available for new connections you should be looking at alternative options, such as fibre where it is available or ADSL/VDSL where it is not.

Where you are looking to migrate your existing connections, please reach out to your Account Manager.

Contact

For any queries please contact your Account Manager