Our Web Services
This page provides a list of our web services and a guide to the order in which they may be called.
Location, Product and Appointment Web Services
The location, product and appointment web services are used to retrieve pre-order information, request order feasibility and reserve the required appointments.
It is mandatory to use the Query Order Feasibility web service before you create an order. The appointment web services are mandatory or recommended depending on the type of appointment.
Order Fulfilment Web Services
The order fulfilment web services are used to create an order and manage it through the fulfilment process.
We will use the Amend Order Notification service to keep you updated with the latest order information.
You may also use the the Amend Order Request and Query Order Request multiple times to update your order or retrieve information.
Supplier Initiated Web Service Flow
We use the supplier Create Order web service to perform an action on one of your existing products, e.g. if another customer's transfer order triggers the disconnection of your product.
Your response, and any updates we make to this order will use the Amend Order web services.
