Launched on 1 July, our training module is designed for your customer facing teams and can be used for on-boarding, induction or just to get a refresh about fibre broadband.

What’s happening

We are releasing new bite-sized content focusing on fibre home experience:

• Speeding up a customer’s Wi-Fi
• Making a dumb TV smarter
• Why fibre is better
• How to set up your ONT

and fibre installation:

• Different installation methods

We have made it easy and super quick for you to become a broadband genius, check it out now.

Next steps

As this training platform is made for you, we’ll soon send an online survey to get you input on the next pieces of content you’d like us to develop.

In the meantime, please get in touch with your Service Delivery Manager or Account Manager and let them know the topics you would like us to focus on.

For more details, visit the service provider training section.