Input Date Validation
The dates submitted as search criteria must meet the following criteria:
- Requested appointment start date must be greater than the current date.
- Requested appointment start time must be greater than the current time (+30 minutes)
- Requested appointment end date:
- Must be greater than the appointment start date and,
- Less than or equal to the number of days set by the Default Advance Schedule Duration days.
Note: the Default Advance Schedule Duration is currently set to 89 days.
Update Existing Appointment Costs
Appointments rescheduled after 3pm, during the business day before they due to commence, may be subject to additional charges.
Calculating Lead-time
The service will return available AppointmentTimeSlots asa morning oran afternoon slot. The dates, where appointments are available, will begin:
- the following business day, if the request is submitted during business hours.
- the second business day, if the request is submitted out of business hours, e.g. weekends, holidays or after 5pm during a business day.
The following table shows the appointment types and the associated Lead-times.
APPOINTMENT TYPE |
OTHER ACTICE APPOINTMENTS |
OFFER TYPE |
ADDITIONAL LEAD TIME |
INTER-APPOINTMENT LEAD TIME |
NOTES |
---|
Scope |
N/A |
Residential (default) |
1 day |
3 days or more |
Example:
Scope (Day 1)
Install (Day 4).
|
Install (or Install + CSE) |
Scope |
Residential (default) |
1 day |
3 days or more |
Example:
Scope (Day 1)
Install (Day 4).
|
Install (or Install + CSE) |
None |
Residential (default) |
4 days |
N/A |
Example:
Install (Day 4).
|
CSE (standalone) |
N/A |
Residential (default) |
2 days |
N/A |
Example:
CSE (Day 2).
|
Scope
|
N/A |
Business or Educational
|
1 day |
5 days or more |
Example:
Scope (Day 1)
Install (Day 6).
|
Install (or Install + CSE) |
Scope |
Business or Educational |
Scope |
5 days or more |
Example:
Scope (Day 1)
Install (Day 6).
|
Install (or Install + CSE) |
None |
Business or Educational |
6 days |
N/A |
Example:
Install (Day 6).
|
CSE (standalone) |
N/A |
Business or Educational |
2 days |
N/A |
|