What's happening

Our Chorus Connect Offer ends this week and will replaced with our new ‘Mix it up’ fibre offer.  If you want to participate in this offer, you have until 29 March 2019 to sign up!
 

Clarification on Gigatown Migrations

As you know, our Gigatown pricing subsidy ends on 30 June 2019 and any connections remaining on these plans will be repriced to align to the equivalent national gig plans from this date onwards.

On 1 April 2019, Chorus Portal will be updated to allow migrations from Gigatown to any national plan of your choice.

We appreciate the complexities involved in migrating a large volume of connections from one plan to another in a relatively short space of time (i.e. 3-months) so to assist in this regard Chorus will:

• Allow you to leave Gigatown connections acquired before 30 June 2019 on these plans (note: pricing will be aligned to the equivalent national gig plan from 1 July 2019),
• Credit back the $1.98 change plan fee where it would usually apply on migrations from Gigatown to other plans between 1 April and 30 June 2019,
• Allow Gigatown migrations to be counted toward the Gig eligibility threshold, and potentially be eligible for the Gig incentive payable under the Mix it up offer where you:
  • migrate your Gigatown portfolio (in part or in full) to the national Gig plan within the prescribed timeframes set out in the offer letter; or
  • as part of a request for bulk migration support under the offer letter, indicate to us your intention to hold your entire Gigatown base on the Gigatown plan at the aligned price points to the national plans from 1 July 2019 for a minimum of 12 months or migrate the addresses comprising this base to the national Gig plan within that same period.
     

Possible future iterations of our ‘Mix It Up’ fibre offer

We may decide to launch another iteration of the ‘Mix it up’ fibre offer for the remainder of the 2019 calendar year. Should we do so, those of you who would like to participate will be given the opportunity to do so provided they agree to the terms of that offer.

We expect future iterations to follow the same format as the current ‘Mix It Up’ with a few key changes:

1. Gigatown migrations will not earn incentives post 30 June; and
2. We may adjust the eligibility/credit thresholds, and/or
3. Change the credits applicable to the Gig incentive as outlined below:
    

How does this sound? We would like to hear your feedback.

Please get in touch with your Account Manager with any feedback by 9 April so we can finalise and confirm whether there will be future iterations of the offer and, if so, we’ll share the final terms with you by 16 May 2019.

Please note that this proposed possible offer iteration, including the indicative financial incentives identified, remains under development and is still in the consultation phase. We can’t guarantee the details will be reflected in the terms of this offer without amendment. The final offer we choose to launch in due course may differ from this final offer.

Next steps

If you have any queries regarding the offer and the possible extension, or wish to sign up please contact your Account Lead.