Monthly summary 4: 1 March 2016

A summary of the communications sent in December.

Informers

12 February - Video content: Install Support process and commercials

The first in a series of Informers with video content from the recent Dialogue session. 

This video discuss how we’re introducing Install Support to improve the consumer fibre installation experience for your customers while you build your B2B, process and capability. You can read the full Informer here. 

16 February - Video content: Chorus app, B2B and Fibre Test Tools

In these videos we demonstrate the new technology, discuss deployment plans and give updates for Chorus app, B2B and Fibre Test Tools. You can read the full Informer here.

18 February - Promoting holiday home connections

We believe that the surge in video on demand and uptake of applications, like remote security monitoring, will start to see more New Zealanders wanting broadband at their holiday homes.

In order to stimulate the market and generate some warm leads for you, we’re rolling out a six week marketing campaign to promote fixed broadband connections in holiday destinations across New Zealand. You can read the full Informer here.

25 February - Improving broadband pre-qualification outcomes

We identified that the broadband pre-qualification change implemented on 20 January is not working as intended, so from 9 March, if the copper line has ADSL2+ capability, the broadband pre-qualification will return ADSL2+ as the positive offer and ADSL1 (Basic UBA) as inconclusive. You can read the full Informer here.

26 February - Video conten: How does VDSL fit into a fibre world?

There has been a significant shift in the way New Zealanders consume broadband in the past 12-24 months, so in response to this we’re going to be making some changes to our VDSL offering. You can read the full Informer here.

29 February - Our refreshed public website is live

The refreshed site, chorus.co.nz is now ready for you to explore, with some great new features. You can read the full Informer here.

29 February - Fibre Testing Application update

Today we launched the prototype of the Fibre Testing Application to customers who were part of the user experience design workshops.

The prototype launch is purely dummy data so these customers can assess and provide feedback on the screen transition, look and feel, user guides and help documentation. You can read the full Informer here.